I need help with a regionalization reset for the above printer. I don't have the starter cartridges as the printer was purchased in 2012 by a family member in the military. As you can imagine this printer has traveled a good bit. I do have genuine HP Ink that I am unable to use. Please help!
I had to reinstall my HP software for my HP ENVY 5010 All-in-One Printer, however now it won't print, giving me an "Incompatible HP Instant Ink Cartridge" and suggesting I need to enroll in HP instant ink. I pay for this service, so why can I now not simply reconnect?
So I'm guessing the problem is the same.
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