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12-10-2021 10:15 AM - edited 12-10-2021 10:15 AM
So you're technically downgrading the firmware to a version that doesn't have this bug. Follow the steps outlined in this reddit article
If your printer is on your network (either with a physical cable or on WiFi, you should just have to run the exe, select your printer and click Send Firmware, then wait.. After the 🙂 I did go physically power cycle the printer, and a few minutes later it started the firmware downgrade on the printer itself.
Hopefully this helps, and STILL waiting to hear of a firmware fix for this... getting a little crazy they haven't publicly stated they're working on a fix for this.
12-11-2021 12:27 AM - edited 12-11-2021 12:31 AM
Purchased M281fwd printer in 2018 and installed compatible toner from the beginning keeping the original toners in case of issues. I thought I had turned off the automatic upgrades.
Woke up to be greeted by the message INDICATED CARTRIDGES BLOCKED.
I was p'd off!
Downgraded the firmware to 20200612 but this firmware would not work with my 2018 purchased compatible tone. Message was SUPPLY PROBLEM.
I needed an even older firmware which I cannot find anywhere on the internet.
Had to buy new 4 pack of toner.
HP want £352 GBP!
I chose a compatible set on Amazon for £62, which was not the cheapest.
Now up and running again, although still p'd off that I have to jump through hoops to downgrade firmware, and throw away perfectly good compatible cartridges.
I think I can survive without using tamperproof chips, cleaner office air, higher quality environmentally friendly printing and other marketing BS that HP attaches to their promoting of their OEM toner.
12-11-2021 10:38 PM - edited 12-11-2021 10:39 PM
I purchased genuine HP toner and I still have the same problem.
I am NEVER going to buy an HP product again.
I am also on the supplies committee at my university and will be motioning for dropping all HP affiliated products when they reach the end of their life.
12-11-2021 11:41 PM
I purchased the printer through Costco as well as the HP cartridges. All blocked. I am outside the Costco return window amd the cartridges are already used so I am out of luck there. I suppose HP dividend payments need to be bolstered but they have forever lost a customer with me. I was due to buy an HP gaming desktop tomorrow too but not any more. Close call.
12-14-2021 12:47 PM
I have been trying to solve this problem for days now. I can't believe someone actually thought this was a good idea. HP you have wasted my time for several days now because you want to force me to buy your toner? So do you really think that will work? Seems quite the gamble considering I could simply stop buying anything with your brand on it. Actually that's what I will do. That way you don't have to worry about me buying your toner - problem solved.
BTW, I'm thinking this change you've made will make your competitors very, very happy. I know I'll be buying from them tomorrow. I can't wait to tell them why i'm switching from HP after so many years. And the 10 other people I'm likely to tell too.