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‎09-17-2023 08:37 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw

I am unable to print due to "Indicated cartridges blocked for containing a non-HP chip" when I installed new (non HP printers).  The printer was working fine.  can this be rectified?

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1 person had the same question
1 REPLY 1

‎09-20-2023 01:32 AM

HP Recommended

Hi @John66666,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

Are you using HP genuine ink cartridges or non-HP cartridges?

Kindly share the error message you are getting.

 

Also, share the screenshot.

Nal_NR-
HP Community Moderator



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