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‎12-18-2020 03:37 AM

HP Recommended

The low ink light was blinking and I removed the old cartridge and replaced it with a new one.  When I installed the new cartridge, the low ink light continues to blink and I cannot print.  I have tried removing and reinserting it numerous times but I cannot get the light to go out or the printer to print.  I know the new cartridge has ink in it since when I was handling it I got ink on my finger.

 

What do I need to do to get it to work?

Category:
2 people had the same question
1 REPLY 1

‎01-04-2021 08:18 AM

HP Recommended

@Zara97

 

Welcome to the HP support community.

 

Provide the printer model number or product number.

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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