The low ink light was blinking and I removed the old cartridge and replaced it with a new one. When I installed the new cartridge, the low ink light continues to blink and I cannot print. I have tried removing and reinserting it numerous times but I cannot get the light to go out or the printer to print. I know the new cartridge has ink in it since when I was handling it I got ink on my finger.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".