Ink Cartridge Problem

[Rohitsaini09]

I have bought a printer while in US and now am in India having consumed my supplies for HP 664 cartridges. What options are available for me to buy locally is the HP 680 compatible with the printer of it requires a hardware change ? 

[Betty0610]

@Rohitsaini09

Welcome to the HP Support Community.

We'll have to do a region reset on the Printer for you to use this Printer in India.

To do a printer region reset you need to meet the following conditions:

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

Please do let us know.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Rohitsaini09]

Hi Betty,

I have the cartridges' from the original region but the BLACK one is not working due to the ink hope that is not an issue in going ahead for the code change.  

Thanks 

[Kumar0307]

@Rohitsaini09

You will need both the black and the color ink cartridges(working) that are purchased in India to perform the reset. once you have them, let us know to proceed with the region reset.

Keep us posted.

[Rohitsaini09]

Thanks Kumar, 

The models available are 678, 680, 802 and 46 kindly advise compatible model with my printer.  

[Kumar0307 · Accepted solution]

@Rohitsaini09

HP Deskjet Ink Advantage 2135 All-in-One Printer uses HP 680 ink cartridges in India.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Rohitsaini09]

Hi Kumar,

Will arrange the 680 over the weekend and we can do the reset on Monday i.e. 14-Sept-20. 

Thank You 

[Kumar0307]

@Rohitsaini09

Sure, keep me posted.

[Rohitsaini09]

Hi Kumar, 

I have the original 680 cartridges, please confirm the process for the reset. 

Thanks 

Rohit 

[Kumar0307]

@Rohitsaini09

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue.

Keep me posted.