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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎03-12-2025 07:53 PM

HP Recommended
Product: HP DeskJet 2548

I just put new cartriges in and I know they are the right type for my printer, but for some reason the paper comes out super fast with nothing on it. I tried to manually clean the carts as well as the automatic feature in the app and nothing has worked. Please help me.

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1 REPLY 1

‎03-19-2025 07:26 AM - edited ‎03-19-2025 07:26 AM

HP Recommended

Hi @Journeyy, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

It sounds like your HP DeskJet 2548 isn't recognizing or properly using the new cartridges. Try the following steps to fix the issue:

Check Cartridge Installation

  • Turn off the printer and unplug it.
  • Open the cartridge access door and remove the cartridges.
  • Reinsert them firmly until they click into place.
  • Close the access door and turn the printer back on.

Reset the Printer

  • While the printer is on, unplug the power cord from the back.
  • Wait 2-3 minutes and plug it back in.
  • Turn the printer back on and try printing again.

Run a Hard Reset (If Needed)

  • Press and hold the Power button and the Cancel (X) button together for 10-15 seconds.
  • Release and wait for the printer to restart.

Check for Error Messages

  • If the printer displays a blinking light or an error code, let me know what it says.

Try Printing a Test Page

  • Press and hold the Power and Resume buttons (⤺) together for a few seconds to print a test page.
  • If nothing prints, the printer may not be recognizing the ink.

Check Ink Level and Cartridge Status

  • Open the HP Smart App or HP Printer Assistant on your PC.
  • Look for ink levels and any error messages related to the cartridges.

Try a Different Set of Cartridges (if available)

  • If possible, try installing another set of cartridges (even old ones) to check if the printer responds.
  • If the issue is only with the new cartridges, they might be defective.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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