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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Ink cartridges for HP deskjet 3785

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06-06-2024 01:00 PM
Hello, I have a HP deskjet 3785 printer I bought from Nigeria. I am now in the US and was able to buy its HP cartridges from amazon until now but it seems HP 652 colour cartridge is no more available in the market. Has the cartridge number changed for this printer or HP has stopped making cartridges for this printer ? Any pointers will help. Thanks in advance.
06-08-2024 09:58 AM
Hi @Kingzkid,
Welcome to the HP Support Community
I'd like to help!
I understand you moved, and the printer is not accepting the new region cartridges.
NOTE: regional reset is attempted on a best-effort basis, it might not work on all printers.
If this does not work, we cannot re-attempt it as it may brick the printer
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee