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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Victory44
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Solved!

Ink jet 3830 black stipes printing

HP Recommended
3830
Microsoft Windows 10 (64-bit)

My printer 3830 generates black stripes below or instead of the text lines. I have installed a new original HP black ink cartidge. All tests are made and give positive answers.

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Jay_G24
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Hi @Victory44,

  

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

Please reach out to the HP Support in your region regarding the service options for your printer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Hope this helps!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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Victory44
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The new original HP Cartridge 302 got a bug after two days operating and some few printed pages. HP Support offered a new 302 for free!

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Jay_G24
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That's great!

I am glad the issue is sorted.

 

 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Victory44
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The OfficeJet 3833 works now well with the new cartridge 302 replaced. Thanks to HP Support for replace the 302 for free within 3 days.

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