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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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07-23-2022 01:52 PM
The printer says "Print cartridge(s) incorrectly installed" I pulled them out to reinstall and the one was covered in ink. And all the videos say not to touch those copper coloured things. But now their covered in ink. Is it fixable?
07-28-2022 02:45 PM
@kass8
Welcome to the HP Support Community.
I recommend you to contact the HP Support Team regarding a replacement ink.
Link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html
Note: Select the country accordingly to get the contact details for support.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee