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    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Solved!

Ink on Electrical Contacts

HP Recommended
Envy 5055
Microsoft Windows 10 (64-bit)

There's ink on the electrical contacts on the carriage. How would I clean it without damaging the contacts?

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HP Recommended

@PatriotHack

 

Welcome to the HP Support Community.

 

You can follow the steps to manually clean the ink from here: https://support.hp.com/us-en/product/hp-envy-5000-all-in-one-printer-series/14095644/model/14095768/...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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