Ink printer head is stuck in position to the right of the carriage

[Scooter1945]

My HP OfficeJetPro8610 has a stuck printer head. It is stuck all the way to the right of the carriage and will not reposition when the door is opened. 

[Raj_05]

Hi @Scooter1945,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your HP OfficeJet Pro 8610 might have a mechanical issue with the printhead. Here are a few steps you can try to resolve the problem.

• Turn Off and Unplug: Turn off the printer and unplug it from the power source. Leave it unplugged for a few minutes to allow any residual power to drain.
• Open the Printer: Open the printer’s access door to the ink cartridges. Wait for the carriage to move to the center if it does.
• Check for Obstructions: Look for any visible obstructions or foreign objects in the path of the carriage. Carefully remove any debris or paper that might be blocking it.
• Manually Move the Carriage: Gently try to move the carriage by hand. It should move smoothly from left to right. Be careful not to force it.
• Check Ink Cartridges: Make sure the ink cartridges are properly seated. Sometimes, a misaligned cartridge can cause the carriage to jam.
• Inspect the Belt: Look at the belt that moves the carriage. If it appears to be off track or damaged.
• Perform a Reset: Reconnect the power and turn the printer back on. This might reset the carriage position and resolve the issue.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support