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Ink running out too quickly.

HP Recommended
HP OfficeJet8022 All-in-One
Microsoft Windows 10 (64-bit)

I've only had printer for two months, print almost exclusively in black and white, maybe 5 or 6 color pages in that time, and it's telling me that cyan is completely out and other colors are low.  All the refills I've found are selling for $60 per color! What am I missing?

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HP Support Agent
HP Support Agent
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HP Recommended

Hi @MariaSzos,

 

I'd like to help!

 

To decrease grain, some black areas might be printed with a mix of black and color inks. If you follow the steps in this document to print with black ink only, no color ink is used in printouts.

Some ink from all the ink cartridges is used in periodic servicing tasks. This helps to prevent issues like printhead clogs and poor print quality.

 

Set grayscale print properties (Windows)

Change the print settings to print with black ink only.

You might need to change your print settings every time you print.

NOTE: 

These steps vary by software, program, and operating system.

  1. In your software application, click Print.

  2. Select your printer from the list of available printers.

  3. Click the option that opens the 

    Printer Properties

     dialog box. Depending on your software application, this option might be called Printer Properties, Options, Printer Setup, Printer, or Preferences.
  4. Click the Features tab, click the Grayscale drop-down menu, and then click Black Ink Only.

    NOTE: 

    To use even less black ink, select the Draft setting.

  5. Click OK, and then click Print to start the print job.

NOTE: 

When you print in color, you must turn off the grayscale setting in the Printer Properties, Options, Printer Setup, Printer, or Preferences window.

You can order ink cartridges from HP Store or HP Phone Support team 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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