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Ink smudging in a vertical line

HP Recommended
HP ENVY 5540
Microsoft Windows 10 (32-bit)



im wondering if anybody could help me. When printing, I am getting a slight smudge down the exact same line each time. I’ve done all of the head cleaning etc and changed the cartridges but nothing works. I use genuine ink cartridges too  

can anybody advise before it goes in the wheelie bin! 

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