cancel
Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
44
Flag Post

Ink smudging in a vertical line

HP Recommended
HP ENVY 5540
Microsoft Windows 10 (32-bit)

E08DAC0B-48B3-4AF0-923F-86ECE9A5577B.png

Hi. 

im wondering if anybody could help me. When printing, I am getting a slight smudge down the exact same line each time. I’ve done all of the head cleaning etc and changed the cartridges but nothing works. I use genuine ink cartridges too  

can anybody advise before it goes in the wheelie bin! 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation