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‎08-22-2024 04:55 PM

HP Recommended

My color ink cartridges ran out of ink, but my black ink is half full. Why won't the printer let me print in black and white. It's ridiculous you can't print anything until you replace cartridges. 

Category:
1 REPLY 1

‎08-25-2024 09:31 AM

HP Recommended

Hi @B-rad64,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with printing only with the black ink cartridge on your printer.

To understand the issue and help you, please share the details listed below:

 

- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).

- Error messages or Blinking lights (if any) on the unit.

- May I know which application are you using to print?

- When was the last time your printer was working fine?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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