Inktank 310 printer is not printing colors properly

[Nitesh_Adhikari]

Whenever I am printing any color print out, it is not printing colors properly. A few days back the color print use to be printed in Pinkinsh tint. But now a days the color prints are yellowish. Is it the time to change the print-head ? or is there any other issue?

[Nitesh_Adhikari]

Attaching 2 snaps in reference to the print quality which I am refering

[VikramTheGreat · Accepted solution]

Hi @Nitesh_Adhikari,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP Ink Tank 310 is printing with a yellowish tint (previously pinkish), it's usually due to one of the following issues: Clogged Printhead Nozzles, Low or Empty Ink, Air Bubbles or Ink Flow Issue, Driver or Color Profile Settings.

Troubleshooting Steps

1. Check Ink Levels

• Open the ink tank lid and visually inspect the cyan, magenta, and yellow ink levels.
• Refill if any are below the minimum line.

2. Run Printhead Cleaning

• Go to Control Panel > Devices and Printers > Right-click HP Ink Tank 310 > Printing Preferences > Maintenance > Clean Printhead.
• Run 2–3 cycles if needed.

3. Print a Diagnostic Page

• Use the printer buttons to print a quality report:
  • Press and hold the Resume/Cancel button for 3 seconds.
  • This will print a diagnostic report showing test patterns for each color.
  • Check for gaps or missing lines in the cyan/magenta areas.

4. Align the Printhead

• In the same maintenance tab, choose Align Printhead to improve output quality.

5. Check for Driver Updates

• Download the latest Windows 11 drivers from the official page:
  👉 HP Ink Tank 310 series Software and Driver Downloads | HP® Support

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[Nitesh_Adhikari]

Hi @VikramTheGreat,

Thank you for your quick assistance. I attempted cleaning the print heads and performing alignment, but unfortunately, the print issue persisted. Ultimately, I replaced the tricolor print head, and that resolved the problem.

Thank you for the support.

Best Regards,

Nitesh

[VikramTheGreat]

Hi @Nitesh_Adhikari,

I'm glad to hear that replacing the tricolor print head resolved the issue, even though it's unfortunate the cleaning and alignment didn't do the trick initially. You did a great job troubleshooting the problem step by step.
 

If you need any further help in the future—whether it's with this printer or anything else—please don’t hesitate to reach out.

Please click “Accepted Solution” if you feel my post solved your issue; it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

VikramTheGreat

HP Support