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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Ali647
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Insta ink says I am offline and not enables

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I need to speak with an agent. This instaink system is frustrating me and I cannot get an actual person to talk with. I have tried all the trouble shooting methods from the virtual agent and I am tired and feeling very slighted and cheated as a customer.

i  connected to a wifi but my instaink account says I am offline and not enabled. 
this is frustrating HP and not very nice of you guys to not have this problem sorted out much simplistic seeing that so many customers are having the same problem and feeling cheated and frustrated 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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@Ali647, Welcome to the HP Support Community!

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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