Installed new black ink cartridge. Need to align.

[Pam32150]

Installed a new black cartridge into my HP5255 printer. Align prompt did not qppear. Not printing correctly so need to align.

[sandytechy20]

@Pam32150 

Welcome to the HP support community.

I understand that you want to align the printer, I am glad to assist you.

Align the printhead from the printer display

a. Load letter or A4 unused plain white paper into the input tray. 

b. On the printer control panel display, from the Home screen, swipe left to see ( Setup ) and touch ( Setup ). 

c. Touch Tools, touch Align Cartridges, and then follow the onscreen instructions.

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[Pam32150]

Followed Sandy's instructions. Got msg 'can't detect alignment page'. Printed page is on scanner bed. Now what??

[sandytechy20]

@Pam32150 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers