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Instant Ink Free Trial not showing

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Envy 6032

I have today bought an Envy 6032 which is supposed to come with 5 months free trial of Instant Ink. I am in the process of signing up but I can find no code to redeem the trial and no trial at all is seemingly on offer when I go to sign up. 

 

I bought the machine from Curry's who are actively advertising the offer - see screenshots. 

Screenshot_20210112-203533.png

Screenshot_20210112-203552.png

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HP Support Agent
HP Support Agent
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@Otheabe, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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