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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
TapdancerSue
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Instant Ink - Had to replace the black cartridge before the printer said to do so.

HP Recommended
HP Desk Jet 3700
Microsoft Windows 10 (64-bit)

My Desk Jet 3700 was printing with gaps in the printing. I ran the programs to clean the heads, etc. It says I still have black ink but it was printing blank pages. I used HP virtual chat and it said to replace the cartridge.

I AM ENROLLED IN THE INSTANT INK PROGRAM, SO NOW I WONDER IF I WILL GET A BLACK REPLACEMENT CARTRIDGE.

 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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@TapdancerSue, Welcome to the HP Support Community! I’m here to help.

 

I understand the print quality with the black ink cartridge is not satisfactory. Make sure you have tried the steps mentioned in this document - Color or Black Ink Not Printing

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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