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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
hilaryinKendal
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Instant Ink

HP Recommended
Envy 6234
Microsoft Windows 10 (64-bit)

Hi

I have signed up to Instant Ink and payment has gone from my account. However the error display said my printer wasn't connected to the internet, how can I check that it is?

Hilary

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RodrigoB
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HP Recommended

Hello hilaryinKendal, 

 

 For questions about Ink Cartridges or Toner subscription plans, we recommend that you access the following site, it contains the main answers for most frequent questions about these plans: https://instantink.hpconnected.com/us/en/l/v2 

 

 We also have a post to help you, check it out: HP INSTANT INK, HP+ PLANS: INK AND TONER 

 

 If you still have questions, you can chat with our Virtual Agent. 

 

 We hope these options be of help, thanks for visiting the HP Support Community.” 

I work on behalf of HP.
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