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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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Message 1 of 2
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Flag Post

Instant ink faulty black cartridge

HP Recommended
Microsoft Windows 10 (32-bit)

I have an issue with my black cartridge. It was printing fine and then suddenly it won't print any more due to "cartridge error" I've tried the cleaning steps 3 times and rebooted etc with no success. I need a replacement cartridge and am enrolled on instant ink but not sure how to request this without paying for a phone call. Many thanks.

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @hcrowe28,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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