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HP Officejet 8610
Microsoft Windows 10 (64-bit)

I am on the instant ink plan. Most of my print plan pages are used doing a "clean inkjet pages"......doesn't do any good. The printer is not in an office environment just home use with not a lot of prints done by printer. Initially printed ok. Cleaned the cartridges no end of times. Printheads showing as "good"

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1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I respect your decision.

 

If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Stevet3225,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

HP Recommended

HI

Thanks for the help. New cartridges came today and fitted. Printed a test page with old cartridges and then with new cartridges. Exactly the same poor print. I guess it something wrong with the printer. I have bought a new printer and enrolled with instant ink. I am now giving up this printer........ Thanks again for your assistanceink.jpg

HP Recommended

I respect your decision.

 

If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.