Invoice received with a credit on it

[DanyDallaire]

Hi everyone,

I can't seem to find where to ask my question, so I try here. Maybe you can  refer me somewhere.

I received an invoice this week with a credit on it for a catridge dating last april. This order exists in my files. I copied the text for you.

Can anybody tell me what this is about ? a year later ? a credit ?

Thanks to you for your time

Danielle

Dear Valued Customer ,
Please find attached your HP Billing document on
03/04/2020

Billing document:
[personal information removed]
Customer PO :
[personal information removed]
HP Sales order :
[personal information removed]


If you have any questions related to this document, please contact your
HP Customer Service Representative/Post Sales team.

This mailbox is not being monitored, please do not reply.

Best regards ,
Your HP Team.

[Jay_G24]

Hi @DanyDallaire,

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