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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Is HP refunding my money for printers that they cannot produce cartridges for: (HP OfficeJetr Pro 8
11-23-2020 08:26 AM

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cannot find ink cartridges??
11-23-2020 10:55 AM

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Our Community cannot answer questions of this type.
Anything you see here, good or bad, is a reflection of the opinions of the members.
"We" are not HP Support.
If your device is in Warranty - the valid way to learn the answer is to ask HP Support what HP will do.
Reminder
Case submission is primarily directed at those whose devices are still in Warranty.
For the rest of us, this is not an option.
HP Support does not generally provide free service for out-of-warranty devices.
Our Community is not HP Support; we do offer help free of charge:
Scroll to bottom > Ask the Community
NOTES
- If you wish to pay for phone / out-of-warranty support, let me know and I will forward a request.
- If your device is in Warranty and you cannot submit your case to Support, let me know and I will forward a request.
HP Technical Support – Contact Information
Submit information / case online
Sign in or continue as a guest
Reminders
- HP Phone numbers you find on the Internet have likely been hijacked.
- HP Support USA does not post public phone numbers.
- HP Support USA requires online case submission - local contact options are displayed after the case is submitted.
Many roads lead to HP Support.
In Windows
Settings > System > About > (Support) Online support > Contact an HP Agent
OR
Open your regional HP Community
At the top of the web page, hover mouse over Support
Beneath Support Resources > Contact Us
OR
Open website HP World-Wide Support
Select your region and follow the prompts
OR
Regional Links
USA / Canada
UK
OR
>>> Option - HP Support is on Facebook <<<
OR
Some regions in the Word offer WhatsApp to connect with HP Support
NOTE: Checks Warranty status
Covered regions – minute 2:08
Video: WhatsApp - HP Support
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Warranty Check / Product Registration
- Register your product during first setup or soon afterwards
Register HP Product and Registration FAQ
- Check the Warranty on your product
Warranty Check – Single or Multiple Devices
NOTE: If the single-system-check fails to find your device, use the "multiple devices" method to
check single or multiple devices.
- If necessary, Select your Country on the main website page or at the bottom (click Flag)
- Scroll down > To the right of Check multiple warranties, Click Continue
- Enter the Serial Number and Country for one or more devices / systems to be checked
- Check the box to verify you are "Not a robot"
- Click Submit (at bottom of list entries)
- When the page opens, Click View Details
NOTE: The online database results do not impact the actual contract.
Warranty Dispute
Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.
- If necessary, select your Region / Country: Scroll to bottom of page and click the Flag
- HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty
HP Limited Warranty Statements (General Information)
Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document. Optional Care Pack warranties differ by contract.
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