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    Information
    HP Solution Center Adobe Flash player error

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    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Flag Post

Is HP refunding my money for printers that they cannot produce cartridges for: (HP OfficeJetr Pro 8

HP Recommended
Microsoft Windows 10 (64-bit)

cannot find ink cartridges??

1 REPLY 1
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Message 2 of 2
Flag Post
HP Recommended

@Jsirianni 

 

Our Community cannot answer questions of this type.

Anything you see here, good or bad, is a reflection of the opinions of the members.

"We" are not HP Support.

 

If your device is in Warranty - the valid way to learn the answer is to ask HP Support what HP will do.

 

Reminder

Case submission is primarily directed at those whose devices are still in Warranty.

For the rest of us, this is not an option.

HP Support does not generally provide free service for out-of-warranty devices.

Our Community is not HP Support; we do offer help free of charge:

Post New Question

Scroll to bottom > Ask the Community

 

 

NOTES

  1. If you wish to pay for phone / out-of-warranty support, let me know and I will forward a request.
  2. If your device is in Warranty and you cannot submit your case to Support, let me know and I will forward a request.

 

 

HP Technical Support – Contact Information

 

Submit information / case online

Sign in or continue as a guest

 

Reminders

  • HP Phone numbers you find on the Internet have likely been hijacked.
  • HP Support USA does not post public phone numbers.
  • HP Support USA requires online case submission - local contact options are displayed after the case is submitted.

 

Many roads lead to HP Support.

 

In Windows

Settings > System > About > (Support) Online support > Contact an HP Agent

 

OR

 

Open your regional  HP Community

At the top of the web page, hover mouse over Support

Beneath Support Resources > Contact Us

 

OR

 

Open website  HP World-Wide Support

 Select your region and follow the prompts

 

OR

 

Regional Links

 

USA / Canada

   HP® Customer Support - USA

UK

   HP® Customer Support - UK

 

OR

 

>>> Option - HP Support is on Facebook <<<

HP on Facebook

 

OR

 

Some regions in the Word offer WhatsApp to connect with HP Support

NOTE:  Checks Warranty status

Covered regions – minute 2:08

Video:    WhatsApp - HP Support

 

 

 

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Warranty Check / Product Registration

 

 

  • Register your product during first setup or soon afterwards

            Register HP Product and Registration FAQ

 

  • Check the Warranty on your product

           Warranty Check – Single or Multiple Devices

 

 

       NOTE:  If the single-system-check fails to find your device, use the "multiple devices" method to

check single or multiple devices.

 

  • If necessary, Select your Country on the main website page or at the bottom (click Flag)
  • Scroll down > To the right of Check multiple warranties, Click Continue
  • Enter the Serial Number and Country for one or more devices / systems to be checked
  • Check the box to verify you are "Not a robot"
  • Click Submit (at bottom of list entries)
  • When the page opens, Click View Details

 

NOTE: The online database results do not impact the actual contract.

 

Warranty Dispute

Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

 

HP Limited Warranty Statements (General Information)

Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document.  Optional Care Pack warranties differ by contract.

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation