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Issues with HP Photosmart A610 series printer. Prints Not full color they are gray-blue and white.

HP Recommended
HP Photosmart A610 series printer

Model number VCVRA-0608

Product number Q7117A

1 REPLY 1
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@Luann123

 

Welcome to the HP support community.

 

Clean the cartridge using the automated utility

  1. On the Home menu of the touch screen, touch the Setup icon ().

  2. On the Setup menu, touch Tools.

  3. On the Tools menu, touch the Down arrow () to find Clean Cartridge, and then touch Clean Cartridge.

Check the print settings

  1. In the software program you are trying to print from, click File, and then click Print. The Print dialog box opens.

  2. Select your product, and then click Properties. The printer Properties dialog box opens.

  3. Review the following options, and then make any necessary changes.

    • Paper sizes: Make sure that the selected option matches your paper size.

    • Paper type: If one of the options matches your paper type exactly, select that option.

    • Print quality: If you are dissatisfied with the quality of your printouts, increase the print quality.

  4. Click OK, and then click Print again to start the print job.

Let me know how it goes

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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