Just checking.

[sabpeter1]

Are you guys still supporting the instant ink cartridges for this printer. My black ink is showing low in the hp smart app will you be shipping a new one soon or will I have to purchase a new printer to continue with the instant ink program. I had this printer now for 7 years. Just wondering, Thank you.

[Dragon-Fur]

@sabpeter1 

Welcome to the HP English Community --

If ink for your printer were suddenly no longer available that you would be notified.

Check on the status of any ink shipment due or expected.

Then...

If you don't find the information you seek, contact Instant Ink Support and ask for help.

First, How it should work:

 HP Instant Ink Support - Website 

 Where is my ink or toner?

Next,

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 -- No Joy?

Comments, questions, objections, or need information not found online at the  HP Instant Ink Support - Website ?

Your faster option:

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

OR

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

Reminder

Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

OR – Wait for help to arrive

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

++++++++++++++++++++++++++

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