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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-23-2020 09:15 AM

HP Recommended
Product: Color LaserJet Pro MW253-M254
Operating System: macOS 10.15 Catalina

I have replaced the yellow toner cartridge thinking it was toner cartridge fault but my prints keep coming off with a line of large yellow dots all down the page. I have tried everything but I cannot print anything without these lines of yellow dots appearing  - what is the problem and what can be done to rectify it ?

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