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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Laser Jet Pro MFP M428dw cartridge blocked

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04-27-2025 08:54 AM - edited 04-27-2025 08:57 AM
I bought a replacement cartridge for my black & white Laser Jet Pro printer on Amazon. It was quite expensive and looks like an original replacement.
When I inserted it the display informed me that the cartridge was blocked by the printer firmware because it contained a non-hp chip.
I've looked at some of the advice but none of (the easy) suggestions worked. As I said it was quite expensive and I can't afford to get another one at the moment.
I purchased it a while ago as a backup so I didn't use it immediately.
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