Laser printer printing green

[MarkL1958]

I have a HP Color Laser Jet Pro MFP M283fdw and just replaced the toner cartridges. Now it's printing too green. How do I correct that?

[zoey7886]

@MarkL1958, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Adjusting Color on HP Color LaserJet Pro MFP M283fdw! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP Color LaserJet Pro MFP M283fdw is printing with an excessive green tint after you replaced the toner cartridges, you can follow these steps to adjust the color printing:

Check the Toner Cartridges:

• Ensure that all toner cartridges are installed correctly in their respective slots.
• Verify that the protective tabs and sealing tapes were removed from the new cartridges before installation.

Print a Calibration Page:

• On the printer's control panel, navigate to the "Setup" menu.
• Select "Service" and then choose "Calibration" or "Print Quality."
• Execute the printer's calibration routine to adjust color variations.

Color Setting Adjustments:

• Check the color settings on your computer. Ensure that you are using the correct color profile for your printer.
• Within the printer properties on your computer, go to the “Color” tab and adjust settings as needed.

Perform a Cleaning Routine:

• In the "Setup" menu on the printer's control panel, go to "Service" and select "Cleaning Page."
• This process may help resolve any inconsistencies in toner application.

Update Printer Firmware:

• Make sure your printer firmware is up-to-date. Go to the HP website, find your printer’s product page, and download the latest firmware update.

Driver and Software Updates:

• Ensure you have the latest printer drivers installed on your computer. Visit the HP Support Page for downloads.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[MarkL1958]

To zoey7886,

I have followed your instructions and my printer is still printing with a green tint.

[zoey7886]

Hi @MarkL1958,

Thanks for trying the steps and getting back to us! I know how frustrating it can be when the colors still aren't printing right after replacing the toner. Let's try a couple more things to narrow this down:

1. Try Printing a Supplies Status Page:
On the printer control panel, go to Reports > Supplies Status. This will show toner levels and help check if any cartridge might be over- or under-performing.

2. Swap Cartridges (if possible):
If you have access to another set of toner cartridges (even used ones), try swapping the cyan or magenta toner. Sometimes a faulty cartridge can cause a green shift.

3. Restore Color Settings to Default:
From the printer’s Embedded Web Server (type the printer's IP in a browser), go to Settings > Color > Color Options, and restore to factory defaults.

If it's still printing too green, let me know if you’re using genuine HP toner or third-party cartridges—this can also affect print quality.

We're here with you every step of the way!

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,