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‎09-03-2020 11:38 AM

HP Recommended
Product: Laserjet P3015
Operating System: Microsoft Windows 7 (64-bit)

I have a Laserjet P3015 that is printing a streak on the left side of the paper. The streak gets worse with more pages printed.  Have tried the cleaning feature in the printer and replaced the print cartridge with no success.  Any suggestions?IMG_6462.jpg

3 people had the same question
2 REPLIES 2

‎09-03-2020 11:53 AM

HP Recommended

The picture is not showing but in most cases you have either a bad cartridge or a failed fuser. Remove the cartridge and look at the blue/green drum on the bottom. If it is clean with no marks then likely the hot roller cover on the fuser has failed. 

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎09-03-2020 12:01 PM - edited ‎09-03-2020 12:06 PM

HP Recommended

Can the hot roller fuser be replaced? If so how?

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