• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Latex 315

I have run many test prints to get the colors accurate, but nothing seems to be working. I am using Flexi and the HP profiles it suggests. Orange is terrible, and other hues are off slightly, but not noticeably. I assume it's the yellow ink, but all ink cartridges are new and the test for printhead firing says it's fine. I can print yellow, but perhaps it's not as vibrant as it could be. I would think one of the YC printheads is bad, but again, nothing seems to indicate that on the internal tests.

I have cleaned, test printed, calibrated, used different color profiles, adjusted color output...everything I can think of other than swapping parts that test fine. ANY suggestion is welcome at this point.

1 REPLY 1
HP Recommended

It's good to see we have an active community and support section to help problem solve these issues. I guess I'll just throw parts at it and see what works. 😕

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.