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‎09-28-2024 08:57 AM

HP Recommended
Product: HP ENVY Pro 6458 All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

I received a message from HP instant ink to swap low color cartridge for the new one on hand. I did so, and the online info says both cartridges ok, but on printer ink status says low color ink and has stopped color ink dispensing, How do I fix on printer low color ink status and restore color ink printing?

Category:
1 REPLY 1

‎09-30-2024 07:03 AM

HP Recommended

Hi @JCM6546,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better, I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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