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‎10-02-2024 01:45 PM

HP Recommended
Operating System: Microsoft Windows 11

I have lost the ink cartridges sent out and cannot use the printer? What do I do as HP won’t send anymore out ink. 

Category:
3 REPLIES 3

‎10-03-2024 02:24 PM

HP Recommended

Hi @Shell-Shell,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

May I know are you enrolled to instant ink? Could you please elaborate?

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
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‎10-04-2024 02:25 AM

HP Recommended

Yes I get instant ink. I got some sent out when my ink was running low and has misplaced them in a house move and now can’t use my printer and can’t find a way to get more.

 

thankyou 

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‎10-09-2024 06:39 AM

HP Recommended

Hi @Shell-Shell,

 

Thank you for confirming the above information.

 

To validate your instant ink subscription, we need some information related to instant ink account. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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