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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Pichin3
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Lost start up ink cartridges for my HP Envy 7155 printer

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Hp Envy 7155
macOS 11.0 Big Sur

 

I lost my original ink setup cartridges so my printer gives me the message to use the set up cartridges which I don’t have so it won’t let me set up my printer. I bought new cartridges thinking they would work the same but they don’t. Any way I can bypass this message and still set up my printer without the set up cartridges? 

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sandytechy20
HP Support Agent
HP Support Agent
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@Pichin3

 

Welcome to the HP support community.

 

I am sending you a private message with the steps to skip setup cartridges. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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sandytechy20
HP Support Agent
HP Support Agent
25,686 25,566 1,410 1,482
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@Pichin3

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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