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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP ENVY 6020e All-in-One Printer

Hi,

I experience a problem with print quality: the end of various black rules are vague, not sharp, while my black ink cartridge is full enough.

vague text.jpg

How can this be fixed?

Kind regards,

Jakko

1 REPLY 1
HP Recommended

Hi @Jakko1,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

Here are some steps to troubleshoot low print quality issues with your printer:

1. Run Print Head Cleaning

  • Use your printer’s maintenance or cleaning utility to perform a print head cleaning. This can help clear any clogs in the nozzles.

2. Check Print Quality Settings

  • Ensure you’re using the correct print quality settings. Select a higher quality option in the print dialog or printer preferences.

3. Print a Test Page

  • Print a test page or a nozzle check to see if all the ink nozzles are functioning properly. This can help identify any issues.

4. Inspect the Ink Cartridges

  • Remove the black ink cartridge and check for any protective tape or obstructions. Clean the cartridge contacts gently with a lint-free cloth.

5. Use Genuine Cartridges

  • If you're using third-party cartridges, consider switching to genuine HP cartridges, as compatibility can affect print quality.

6. Check Paper Quality

  • Ensure you’re using the right type of paper for printing. Some papers are not suited for certain printing types.

7. Perform a Printer Alignment

  • Run the printer alignment utility to ensure the print head is aligned correctly.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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