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‎02-12-2023 11:03 AM

HP Recommended
Product: HP Color LaserJet Pro M254dw
Operating System: macOS 12.0 Monterey

I have Laser Jet M254dw. 

Photo print quality became terrible. Replacing cartridges didn't help. Surprisingly, demo page (clown mask) quality is good. I wonder what could be the issue. cartridge report page looks ok too. image original file is ok.
print qualityprint qualityquality testquality testdemo page is okdemo page is okcartridge is okcartridge is okoriginal photo



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2 REPLIES 2

‎02-12-2023 11:46 AM

HP Recommended

What paper is that photo printed on?




My profile on LinkedIn

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‎02-12-2023 01:52 PM

HP Recommended

plain A4. but the demo page was also printed on plain A4 so it could not be the reason.

The only reason I guess is acceptable is that something is strange with the file (tried others, so we can put that aside) or some software issue with printing the file. I tried mac and Android device, both results are bad. 

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