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‎05-06-2024 05:17 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw
Operating System: Microsoft Windows 10 (64-bit)

M283fdw laser jet printer cartridge recently replaced with the HP high capacity CYAN cartridge type W2111X. Printed 60 pages per the supplies status report. Report shows the cartridge is empty. 

 

Cartridge looks slightly damaged. 

 

Has this happened to anyone? 

 

Category:
1 REPLY 1

‎05-08-2024 08:24 AM

HP Recommended

Hi @abrobin,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Update the firmware and drivers. CLICK HERE

 

Perform the steps from this document and see if that helps. 

 

If the cartridge is damaged, I recommend you contact phone support for more options. 

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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