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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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M477 FDW printouts fading on both left and right margins

HP Recommended
Color Laserjet Pro MFP M477fdw
Microsoft Windows 7 (64-bit)

What are the most likely causes of fading on both edges of my prints.  I did a test printing of shapes using RGB:FFFF00, FF00FF, 00FFFF, and 000000, which I believe selectively prints from my Yellow, Magenta, Cyan, and black cartridges.  They each show the same result, and each has supplies of at least 30%, so I don't think this is a toner issue. 

 

I did the setup/cleaning page action, with no improvement.

 

I just don't know what actions I can take to diagnose any problem with the unit.

 

The fading is not unique to the edges, but far more pronounced there.  I would upload a scan of an example, but don't see an upload option on this forum's posting interface. 

 

Any advice is welcome.

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HP Recommended

Use the camera icon on the posting to add a picture. Most fading is going to be toner cartridge related. Keep in mind that toner levels are not 100% accurate.

 

Repairatrooper_0-1600748623018.png

 

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