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Microsoft Windows 11

Hi,

My laserjet leaves these lines on the printouts.

I am using the 410x toners ( large-capacity) for all colors. 

Below is the cleaning page printout.

 

What might be the problem?

20250422.jpg

3 REPLIES 3
HP Recommended

Measure the distance between 2 repeating lines. If the distance is 57mm, you have a damaged fuser, which is the most common issue on M477 and results in repeating marks.




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HP Recommended

They are 57mm!

Can I purchase the part and replace it?

HP Recommended

Sure, if you are handy with tools, but the part to replace is pretty expensive.

 




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