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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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M553 CMYK Colors Misaligned and White Spots on Solid Areas

HP Recommended
M553
macOS 10.15 Catalina

Hello, I am having issues printing on cardstock with my HP M553x laserjet.

 

I'm having two issues:

1.) White spots appear on solid areas even though both the printer drawers and the specified paper in the printing dialogue is "Cardstock"

2.) The last part of the print that comes out appears to have the CMYK colors misaligned

 

I have tried printing on regular printer paper and did not have these issues. I also have tried the manual feed tray #1, and the cardstock would not feed through.

 

Has anyone else had any issues like this before?

 

White spots on solid bordersWhite spots on solid borders

 

CM and K colors not lining upCM and K colors not lining up

 

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HP Recommended

How heavy is the cardstock you are printing on? Is it within specs? The bonding issues are almost always caused by settings that do not allow the fuser to run hot enough. If set properly, the cardstock should feed at about 1/2 normal speed or even slower. If it is not, then likely your settings are not correct. Do you have the paper type on the printer itself set for cardstock type paper?

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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HP Recommended

Yes, it's 220 g/m2  and the printer says that it should support this weight. Also, the printer paper type is set to cardstock on both the print dialogue screen and the printer tray setting itself.

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