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- Re: Missing "rows" on portrait print, missing "columns" on l...
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03-01-2021 08:45 PM
First noticed missing "columns" in print of several Excel spreadsheets (can't share that output here). Test/diagnostic print pages (attached) also show the missing areas. Printing in Black & White Only did not help. What could be wrong that would cause these repeated missing areas?
This is a home printer (Envy photo 7155), minimal usage.
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Accepted Solutions
03-01-2021 09:21 PM
That is consistent with clogged nozzles on the printhead. Minimal use on Inkjet printers is bad new as the ink can solidify and clog the nozzles. You need to run a couple of head cleaning cycles to recover the printhead.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
03-01-2021 09:21 PM
That is consistent with clogged nozzles on the printhead. Minimal use on Inkjet printers is bad new as the ink can solidify and clog the nozzles. You need to run a couple of head cleaning cycles to recover the printhead.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
03-05-2021 09:21 AM
Not surprising, the problem with low use is that the pigment separates from the light carrier fluid in the ink and settles to the bottom of the head, clogging the nozzles. Running cleaning will usually moisten the clog and force it out.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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