Mon imprimante affiche un problème au niveau du système d'alimentation

[cfeler]

Bonjour,

Depuis un certain temps je n'arrive plus à imprimer car j'ai le message suivant : Problème au niveau du système d'alimentation, où il me demande d'essayer de remplacer les cartouches indiquées par des cartouches différentes non vides. J'ai tenté de les remplacer en vain. rien à faire ! et j'ai le message de contacter l'assistance HP si le problème persiste.

Deux imprimantes : HP OFFICE JET PRO 7740 et l'HP OFFICE JET PRO 8720.

Peut-être que vous m'aider svp, et me donner la marche à suivre !

Merci de votre retour.

Cordialement.

Carine.

[MayS]

Hi @cfeler !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

[cfeler · Accepted solution]

Good morning,
For some time I have not been able to print because I have the following message: Problem with the feeding system, where it asks me to try to replace the cartridges indicated with different non-empty cartridges. I tried to replace them to no avail. nothing to do ! and I get the message to contact HP support if the problem persists.
Two printers: HP OFFICE JET PRO 7740 and the HP OFFICE JET PRO 8720.
Maybe you can help me please and give me directions!
Thank you for your comeback.
Sincerely.
Carine.

[cfeler]

Good morning,
For some time I have not been able to print because I have the following message: Problem with the feeding system, where it asks me to try to replace the cartridges indicated with different non-empty cartridges. I tried to replace them to no avail. nothing to do ! and I get the message to contact HP support if the problem persists.
Two printers: HP OFFICE JET PRO 7740 and the HP OFFICE JET PRO 8720.
Maybe you can help me please and give me directions!
Thank you for your comeback.
Sincerely.
Carine.

[DANCOS]

Hey

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

DANCOS