Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP officejet Pro 8020 series How to move carriage for ink replacement
@Lovett2, Welcome to the HP Support Community!
Kindly refer to Replacing Ink Cartridges
If the print carriage is stuck, perform the steps mentioned in 'Carriage Jam' or 'E3' Error Displays
Hope this helps! Keep me posted.
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KUMAR0307 I am an HP Employee
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