My 4652 is printing jagged only on envelopes. Why?

[Dragongirl12]

My hp4652 prints jagged on envelopes only. What is the problem?

[Raj_05]

Hi @Dragongirl12,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Jagged printing on envelopes with your HP OfficeJet 4652 All-in-One Printer can occur for several reasons. Here's a breakdown of potential causes and steps to address them.

Paper Type and Settings

• Cause: The printer may not recognize the envelope as the correct paper type, leading to poor alignment and jagged printing.
• Solution:
  1. In your print settings, select the specific envelope size and type.
  2. Ensure the paper type is set to "Envelope" in the printer driver or software (e.g., HP Smart App or print dialog box).
  3. Verify the envelope dimensions match the selected size in the settings.

Envelope Quality

• Cause: Envelopes with textured surfaces, seams, or varying thickness may not feed evenly.
• Solution:
  1. Use smooth, high-quality envelopes compatible with your printer.
  2. Ensure the envelopes are flat and not curled or wrinkled.

Paper Feed Issues

• Cause: Envelopes can sometimes slip or skew while being fed through the printer.
• Solution:
  1. Adjust the paper guides in the input tray to snugly fit the envelope.
  2. Feed one envelope at a time to prevent slippage or misalignment.

Printhead Alignment or Calibration

• Cause: Misaligned printheads can lead to jagged text or lines.
• Solution:
  1. Run the Printhead Alignment tool from the printer’s control panel or HP Smart App.
  2. Perform a printhead cleaning to ensure there are no clogs or ink distribution issues.

Printer Firmware or Driver Issues

• Cause: Outdated firmware or drivers can sometimes cause printing inconsistencies.
• Solution:
  1. Update your printer’s firmware to the latest version via HP Smart or the HP Support website.
  2. Update or reinstall the printer driver on your computer.

Envelope Printing Technique

• Cause: Printing envelopes requires precise handling due to the uneven surface compared to plain paper.
• Solution:
  1. Confirm the orientation of the envelope as per the printer manual.
  2. Check for specific envelope printing guidelines provided by HP for the OfficeJet 4652.

Printer Hardware Issue

• Cause: If none of the above solutions work, there might be a hardware issue with the rollers or print mechanism.
• Solution: Inspect the rollers for wear or debris and clean them gently using a lint-free cloth.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support