My HP ENVY Photo 7855 will not print color. It only prints a block of black. It use to print both color and black but now all of a sudden, no color ink at all. I have HP Instant Ink cartridges installed. Both cartridges are full. This is most frustrating! I have looked through the community posts and have done everything that was suggested except put in new cartridges. What is going on with my printer? I am trying to print pictures for Christmas gifts.
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
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