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My HP officejetpro 8710 will not print magenta. All HP cartridges-all full. Please help

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Dell Optiplex 9020
Microsoft Windows XP

My HP officejet pro all in one (8710) will not print magenta--all HP cartridges, all full--just stopped printing magenta.  Please help.

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Welcome to HP Support


I would like to help


Please follow the instructions in this Link: and let me know how it goes


Keep me posted

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.


I Am An HP Employee

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