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My HP officejetpro 8710 will not print magenta. All HP cartridges-all full. Please help

HP Recommended
Dell Optiplex 9020
Microsoft Windows XP

My HP officejet pro all in one (8710) will not print magenta--all HP cartridges, all full--just stopped printing magenta.  Please help.

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HP Support Agent
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@DDEDDE

 

Welcome to HP Support

 

I would like to help

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c04955437 and let me know how it goes

 

Keep me posted


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

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