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HP Recommended
HP ENVY 4512 All-in-One Printer

I can heer the printer printing but when done it is blank and I just put a new black ink in

2 REPLIES 2
HP Recommended

My printer is printing blank pages

HP Recommended

Hi @littledebg,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

f your HP ENVY 4512 All-In-One Printer is printing blank pages even after you've installed a new black ink cartridge, there are a few troubleshooting steps you can follow to identify and resolve the issue.

 

  • Check Ink Levels: Verify that the black ink cartridge has enough ink. Most printers allow you to check ink levels through the printer software or on the printer display panel.
  • Remove and Reinstall Cartridge: Take out the black ink cartridge and reinstall it. Make sure it's properly seated in the correct slot. Sometimes, a poor connection can cause printing issues.
  • Run Printer Diagnostic Test: Many printers have a diagnostic or alignment test that can be initiated from the control panel or through the printer software on your computer. Run a test to check if all colors are printing correctly.
  • Clean Printheads: Printers often have a utility to clean printheads. Refer to your printer's manual or check the HP website for instructions on how to run the printhead cleaning utility.
  • Check for Clogged Nozzles: If the printheads are still not working properly, there might be clogged nozzles. Some printers allow you to manually clean the printheads using a lint-free cloth and a bit of distilled water. Refer to your printer's manual for specific instructions.
  • Use Genuine HP Ink Cartridges: Ensure that you are using genuine HP ink cartridges. Generic or third-party cartridges may not work properly and can lead to printing issues.
  • Update Printer Drivers: Ensure that you have the latest drivers for your printer installed on your computer. Visit the HP website to download and install the latest drivers if needed.
  • Reset Printer: Turn off the printer, unplug it from the power source, wait for a few minutes, and then plug it back in. This can sometimes resolve issues with the printer's internal settings.

 

By going through these steps, you should be able to identify and hopefully resolve the issue with your HP ENVY 4512 printer printing blank pages.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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