HP ENVY 5000 SERIES. I recently topped up my printer black ink cartridge on my own. It is not working as text that is supposed to be black are not being printed out or being printed out blurrily. Like some of the text is cut off halfway and out of three sentences, only one sentence is being printed out. Pls, help.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".