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I just took the networked laserjet pro m454dw and moved it to my office as a USB direct connect to my laptop.  Now it ONLY prints BW and I can't figure out how to make it print color.

 

I took a cable from my house that had USB on one side and connected it to the printer port on the printer.  The printer cable was not from this HP printer.  Could the cable not support color and be just a BW cable?  Is that a possibility?

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